What you can do if you are rejected at a registration location

When you arrive in the Netherlands, you are entitled to a place in a reception centre. If you have fled from Ukraine and fall under the Temporary Protection Directive, you can register at a registration location. This is called a HUB. From a registration location you will be helped to find a place in a reception centre, food and medical care.

There are three registration locations in the Netherlands:

1. Amsterdam: Stationsplein 51-71, west exit, near Zilveren Toren (open all week from 08:00 to 21:00)

2. Rotterdam: Max Eeuwelaan 1 (open 24 hours a day, 7 days a week for direct reception, registration and referral to another reception centre only between 10:00 and 18:00)

3. Utrecht: Jaarbeurs, Hall 5 (open 24 hours a day, 7 days a week)

If you have been rejected from a HUB and have questions about this or you don't know what to do now or where to turn, you can contact VluchtelingenWerk Nederland (VWN) with your questions.