On this page you will find how to exchange money and open a bank account.
Below you can find information on how to open a payment account if you are a Ukrainian without a valid ID or if you have different nationality. There are several ways to open a payment account in these cases.
Payment account for Ukrainians without a valid ID
There are some possibilities for Ukrainians to open a checking account without a valid ID (passport/ID). There are three possible solutions at the moment:
Bunq: If your passport is expired or written in Cyrillic, you can open a bank account at Bunq. To do this, you will need a certificates of identity and nationality. You can request this certificate from the Ukrainian Embassy in The Hague.
After that, you need to make an appointment with a Bunq bank employee to have the certificate verified. To do so, please send an email to firstname.lastname@example.org. Attention: there is a long waiting list. It can take weeks before you are invited by Bunq for an appointment.
You can only open a bank account after you have had an appointment with a Bunq employee. Do you experience any trouble opening the account? You can contact the support department in the Bunq app or send an email to email@example.com
Please visit the website of Bunq for further information on this subject.
Bitsafe: At Bitsafe, you can open a bank account with a valid Ukrainian driver's license instead of a passport. For further requirements, check the website of Bitsafe.
Please note: Bitsafe works differently from a traditional bank and is more expensive to use. Next to paying money for your account, cash withdrawals also cost money.
Openbank: At Openbank you can open a bank account with a still valid Cyrillic passport. This bank provides a Spanish IBAN instead of a Dutch one. For more information, please visit the website of Openbank.
Payment account for refugees with a different nationality
If you have fled from Ukraine but do not have the Ukrainian nationality, you might not have been able to open a payment account until now. There is the following possible solution for this:
You can open a bank account at Rabobank with a valid or expired passport from another country and a Ukrainian residence permit that was valid on 24 February 2022. For further requirements please visit the Rabobank website.
Furthermore, the Dutch government is working on a proof of residence for refugees from Ukrainian without recognised and valid identity documents. This will be in the form of a pass. It is expected that in time they will be able to open a payment account with almost all Dutch payment service providers.