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These are your rights and obligations in the COA reception centre

Last updated: 1/3/2023, 10:18 AM

In the COA reception centre you live together with other asylum seekers. Every reception centre is different. You have rights and obligations in the shelter. These are agreements between you and the COA.

Your rights in the shelter

In any Central Agency for the Reception of Asylum Seekers (COA) shelter, you are entitled to:

  • A place to sleep

  • Meals, or money for meals

  • Necessary medical care and reimbursement of medical expenses

  • Support

  • Reimbursement of extraordinary expenses such as your travel costs

  • Children under 18 have the right to education

  • Filing complaints about fellow residents, the shelter or COA employees

Each shelter is different. Some shelters have more facilities than others. On the COA website you can find information about your shelter facility.

For your stay in COAundefineds shelter facility, you must sign a statement of rights and obligations. With this statement, you promise to abide by the rules of COAundefineds shelter. In a video, COA explains what your rights and obligations are.

Your obligations in the shelter

During your stay at the shelter, you are required to:

  1. Adhere to Dutch law.

  2. Adhere to the shelterundefineds house rules.

  3. Allow COA employees access to your room for mandatory inspection.

  4. Report at least once a week to COA and the Foreign Nationals Police (AVIM). COA tells you at what place and time you must do this. This is called the obligation to report.

  5. Follow the instructions of COA employees.

  6. Return any belongings you have borrowed without damage when you leave. If items are missing or broken, COA may deduct money from your weekly allowance.

  7. Notify COA if your financial situation changes.

Living together at the reception centre
Meals/cooking at the reception centre
Weekly allowance at the reception centre
Activities at the reception centre
Laundry at the reception centre