These are your rights and obligations in the COA reception centre
In the COA reception centre you live together with other asylum seekers. Every reception centre is different. You have rights and obligations in the shelter. These are agreements between you and the COA.
Your rights in the shelter
In any Central Agency for the Reception of Asylum Seekers (COA) shelter, you are entitled to:
A place to sleep
Meals, or money for meals
Necessary medical care and reimbursement of medical expenses
Support
Reimbursement of extraordinary expenses such as your travel costs
Children under 18 have the right to education
Filing complaints about fellow residents, the shelter or COA employees
Each shelter is different. Some shelters have more facilities than others. On the COA website you can find information about your shelter facility.
For your stay in COAundefineds shelter facility, you must sign a statement of rights and obligations. With this statement, you promise to abide by the rules of COAundefineds shelter. In a video, COA explains what your rights and obligations are.
Your obligations in the shelter
During your stay at the shelter, you are required to:
Adhere to Dutch law.
Adhere to the shelterundefineds house rules.
Allow COA employees access to your room for mandatory inspection.
Report at least once a week to COA and the Foreign Nationals Police (AVIM). COA tells you at what place and time you must do this. This is called the obligation to report.
Follow the instructions of COA employees.
Return any belongings you have borrowed without damage when you leave. If items are missing or broken, COA may deduct money from your weekly allowance.
Notify COA if your financial situation changes.