
Scams in the Netherlands
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In the Netherlands, there are people who try to trick others into getting money or personal information. This is called fraud. Anyone can become a victim, including people who are new to the Netherlands. That is why it is important to know how scams work, what forms they take and what you can do if it happens to you.
What is a scam?
Scams often involve someone trying to steal money or personal information from you. The scammer pretends to be trustworthy, such as a sales person, a bank employee or even a family member. They use clever tricks to make you believe it is real. Sometimes scammers talk in a very friendly and convincing way. They pretend to want to help you, but they want money or information.
What can you do if you have been scammed?
If you think you have been scammed, do something quickly. The sooner you react, the more likely you can limit damage. Below are steps to limit the damage:
Stop paying and call your bank immediately: Tell them you think you have been scammed. Sometimes the bank can stop the payment or get the money back.
Keep all evidence: Save messages, emails, phone numbers and receipts. This information will help the police or your bank with the investigation.
Report it to the police: Go to the police website or call 0900-8844. Report it, even if it is a small amount. This helps the police track down scammers.
Report it to the Fraud Helpdesk: They provide free advice on what you can do and help you avoid further damage.
Tell family and friends: Do not be ashamed. Scams can happen to anyone. By sharing what happened, you help others not go through the same thing.
Tips to protect yourself
Never click on links in emails or text messages you do not trust.
Never share your PIN, DigiD or banking information with anyone else.
Only pay through secure websites with https:// in the link.
Are you in doubt about a message or person? Ask for help from someone you trust.
Always check the account number or phone number of the person you are contacting.
Think calmly before you pay or click. Scammers want you to respond quickly, but always take a moment to verify that something is real.