Services - RefugeeHelp

A father finally holds his baby after family reunification.

Help with family reunification

VWN volunteers can help you apply for family reunification. They will explain the legal procedure, how your family members can come to the Netherlands and what documents you need to collect. Get in touch with your contact person at VWN if you have any questions or would like to use this service.

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Services from our partners

Free online marketplace

Looking for free items? The online marketplace Goods for Refugees offers free used items for refugees such as clothing, furniture and appliances.

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Help desk participate in the Netherlands

The Welcome App help desk answers your questions about how to participate in the Netherlands. The Welcome App will answer your questions directly or refer you to other organisations for more difficult questions.

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Help in finding family

Have you lost contact with a family member? The Red Cross' Restoring Family Links department helps with the search for missing family members and restoring contact.

NL | EN | AR | FR | FA | RU | UK | SO | TI | TR | PR
070 44 55 822

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Help desk life in the Netherlands

Open Embassy helps you with questions about education, work, language, healthcare and living in the Netherlands. The help desk can help you find an answer to your question about your new life in the Netherlands.

NL | EN | AR | PR | SO | FR
+31 6 42962696 (WhatsApp)
info@openembassy.nl

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Child rights help desk

The migration child rights help desk offers free legal advice on children's rights and migration to children and (foster) parents. Lawyers at the help desk answer your questions or help when children's rights may be violated.

NL | EN
071 516 09 80
helpdesk@defenceforchildren.nl

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Help and advice with study and work

UAF offers study advice, guidance and financial support to people who want to study at the level of intermediate vocational eduction (MBO), higher vocational education (HBO) or university. Would you like to make use of this service? Then you must have had at least 11 years of education and speak English or Dutch at B1 level.

NL | EN
030 252 08 35
info@uaf.nl

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Helpline for psychological problems

The MIND Helpline offers free support for psychological problems. You can come here with questions about your own mental health or that of a loved one. MIND helpers will give you advice and help you find the right care.

NL
+316 138 638 03
0900 1450
hulplijn@wijzijnmind.nl

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Temporarily living with a host family

Takecarebnb pairs you with a Dutch host family for three months. This way you can get to know the Dutch language, culture and customs up close while you wait for a home of your own. You can sign up as a guest through the Takecarebnb website.

NL | EN | TR | AR
info@takecarebnb.org

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Food bank

The food bank helps anyone who temporarily does not have enough money for food. You can get free groceries if you meet the requirements. Sign up by calling the food bank in your community.

NL
088 543 4535
welkom@voedselbankennederland.nl

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WhatsApp helpline

Are you new to the Netherlands and do you have questions or need advice on medical assistance, shelter, safety, food or other support? Red Cross volunteers can help you find support and services in your area. You can contact them Monday to Friday between 10:00 and 18:00.

NL | EN | RU | AR | FR | UK | TR
+31 97 010 286 964

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Juridisch Loket

Het Juridisch Loket provides free advice on almost all legal questions, such as about rent, dismissal or government decisions, but not asylum law. You can call them or visit them at 1 of more than 50 locations in the Netherlands. An interpreter is available if you do not speak Dutch or English. On their website you will also find frequently asked legal questions answered in English, Polish, Bulgarian, Romanian and Ukrainian.

NL
0800-8020

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