Safety in the Netherlands
Are you in danger and need immediate help? Call the emergency number 112. Doyou not speak Dutch? Then you can also contact us via the 112NL app in your own language. Is there no immediate danger, but you do not feel safe? Then there are organisations that can help you.
Emergency numbers 112 and the 112NL app
Are you in urgent need of police, ambulance or fire departments? Call 112. The employees of 112 speak Dutch or English.
You can also use the 112NL app if you do not speak Dutch or English. Through the 3 call buttons at the bottom of the screen you can choose which emergency service you want to reach; the police, fire department or ambulance. There is also a chat available if you have trouble hearing or do not speak the language. The chat is automatically translated into your chosen language. The rest of the app is only available in Dutch or English.
There are some conditions for using the 112NL app:
You must have an internet connection
You must have a SIM card in your phone. Currently, the app only works if you have a Dutch SIM card (and therefore a Dutch phone number).
You cannot use the app outside the Netherlands
112 App for Android
112 App for Apple
Police without emergency
If you need the assistance of the police in a non-urgent manner, you can call the following phone numbers:
For non-urgent incidents and enquiries: (0900) 88 44.
For people who are deaf or have difficulty hearing: (0900) 18 44.
For reporting crimes (anonymously): (0800) 70 00.
Urgent (but not life-threatening) care
The general practitioner is the first point of contact in case of health issues. The 'huisartenspost' is there for general practitioners' care during evenings, nights, weekends and holidays.
The telephone number of the 'huisartsenpost' varies from one municipality to another. Search online for the phone number of the 'huisartsenpost' in your municipality.
Call 112 in the event of a life-threatening situation.
Other important organisations
In addition to the police and 'huisartsenpost' (GP's office), there are many other important organisations in the Netherlands that can help you. Below is an overview:
The fire service
113 Suicide Prevention
Alarms in the Netherlands
There are several alarms in the Netherlands. The most important are the air alert and NL-Alert.
Air alert
On the 1st Monday of each month, the authorities test the air raid alarm at noon. Sirens go off for about 90 seconds. There is nothing to worry about at that time, and you don't have to do anything.
At any other time, if the sirens go off several times in a row, this is an emergency. You should go inside and close windows and doors immediately.
NL-Alert
Besides the air raid alarm, NL-Alert is used in the Netherlands. NL-Alert is the alert message you receive via your mobile phone in a life and health threatening emergency situation. The NL-Alert informs you on what is going on and what you should do.