Source: Nederlandse Spoorwegen
Public transport in the Netherlands
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Below is an overview of the most important information about travelling and transportation within the Netherlands.
Entering the Netherlands for free
Upon arrival in the Netherlands, you may enter the Netherlands for free on 
You are no longer allowed to travel the Netherlands by other public transportation for free since June 1, 2022. You must purchase a valid ticket such as an OV-chip card to travel with public transportation.
Travelling with a valid ticket
In the Netherlands, you need an OV-chip card to travel on public transport. You can buy the OV-chip card at stations, in various stores and supermarkets as well as online. If you want to travel by train in the Netherlands, the
Assistance with public transportation
Travelling by public transport in the Netherlands can be difficult. The public transport ambassadors are here to help. These ambassadors are volunteers, seniors and experienced public transport users, who help others use public transport.
You can attend an online information session, visit a walk-in consultation or take a test trip. In a small group, an public transport ambassador will explain to you step by step how to apply for and use an OV-chip card in public transport, for example.
You can email ov-ambassadeur@ervaarhetov.nl or call 038-3037010. They can be reached Monday to Friday.
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