Source: Nederlandse Spoorwegen
Article

Public transport in the Netherlands

Last updated: 09/07/2026, 08:17

Below is an overview of the most important information about travelling and transportation within the Netherlands.

Entering the Netherlands for free

Upon arrival in the Netherlands, you may enter the Netherlands for free on

trains. You can do so by showing your Ukrainian ID and a German, Belgian, French or Austrian ticket that is not older than 24 hours. With this proof, you can pick up a free day ticket at the Tickets and Service desks at the (larger) train stations of NS.

You are no longer allowed to travel the Netherlands by other public transportation for free since 1 June 2022. You must purchase a valid ticket such as an public transport chip card to travel with public transportation.


Travelling with a valid ticket

If you are travelling by public transport in the Netherlands, you always need a valid ticket. You can travel using a public transport chip card or OVpay

.

You can buy the public transport chip card at stations, in various shops and supermarkets, and online.

With OVpay, you can check in and out using your debit card, credit card, mobile phone, smartwatch or public transport pass

.

Read more about OVpay in this article.

If you want to travel by train in the Netherlands, the

offers various season tickets. These allow you to travel at a discount, for example. You must link your train season ticket to your public transport chip card. You can find more information about train season tickets on the NS website.

So even if you have a season ticket, you still need a public transport chip card. You can find more information about applying for the card on the public transport chip card website.


Assistance with public transportation

Travelling by public transportation in the Netherlands can be difficult. Public transport ambassadors are ready to help you. These are volunteers, seniors and experienced public transport users who support others in using Dutch public transport.

You can participate in an online information session, visit a walk-in clinic or take a trial trip. In a small group, a public transport ambassador will explain to you step by step how to apply for and use a public transport chip card, for example.

Would you like to take advantage of this? You can contact them via email at ov-ambassadeur@ervaarhetov.nl or call (038) 303 70 10. They can be reached Monday to Friday.

You can find more information at ervaarhetov.nl.


Did this information help you?


The information that you find on this platform comes from the human rights organisation VluchtelingenWerk Nederland (VWN), in cooperation with its partners.
In cooperation with Contentful