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Three women in discussion at the municipal reception centre for Ukrainians.

These are your rights and obligations in the municipal reception centre for Ukrainians

Last updated: 4/9/2024, 3:56 PM
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If you have fled Ukraine, you often temporarily stay in a municipal reception centre for Ukrainians (GOO). Rules apply at each municipal reception centre. It is important that you know what the rules are at your location.

The rules will be given to you by your location manager

Each reception centre location is different and has different rules. You are normally given these rules when you arrive at your reception centres. Rules that apply at many locations include prohibition of drugs, alcohol and weapons and prohibition of making noise after 22:00. 

If you did not receive the rules when you arrived at your location, ask your reception centre's location manager what the rules are.

Action will follow if you do not follow the rules

It is important that you follow the rules. If you do not follow the rules of the location, action may follow. Action vary from a warning to a transfer. The location manager must follow the following steps:

  • The first time, an employee from the location will speak to you.

  • If you then fail to follow the rules again, you may receive an official first warning in the form of a letter. After a first warning, you will receive a second warning.

  • If you still do not comply after the second warning, the municipality may take action. The municipality may then transfer you to another municipality, or may withhold your living allowance.

The municipality is obliged to provide for your place in a reception centre

If you fail to comply with the rules and have to leave your current reception centre, the municipality where you live is obliged to arrange alternative accommodation. Nor may the municipality deregister you from the municipality where you are staying. A municipality may only do this if you have not been present at the reception centre location for more than 28 days.

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