Train stopped at Dutch station.
This is what you need to do when arriving in the Netherlands
Last updated: 6/3/2024, 7:20 AM

Are you new to the Netherlands? Then the Dutch government will make sure you are taken care of. Read more about them here.

Conditions of entry at the border of the Netherlands

Do you have a biometric Ukrainian passport? If so, you can enter the Netherlands freely and are probably entitled to reception through the Temporary Protection Directive. Ukrainians are not subject to entry rules or special conditions at the border of the Netherlands.

Have you fled Ukraine, but do not have Ukrainian citizenship or did not have a permanent residence permit in Ukraine? Then there may be conditions for entering the Netherlands. You may also be entitled to Temporary Protection in the Netherlands.

For reception centres and registration, you can report to the municipality

Are you new to the Netherlands and are you a travelling alone or are you a couple without children? Then when you arrive in the Netherlands you can register with any municipality in the Netherlands. You do this by going to a reception centre for Ukrainians in the Netherlands. If you have friends or family in the Netherlands, for example, you can register at the reception centre in the municipality where your friends or family members are staying.

Does the municipality refuse your reception? Then you can report to

Click here for an additional explanation
VluchtelingenWerk Nederland (VWN)

No more special application locations for refugees from Ukraine

Previously, anyone who had fled from Ukraine could sign up at such a special application location (HUB). It is not clear when everyone can register again at 1 or more of these special application locations:

  • Utrecht, Jaarbeurs, Hall 5 (temporarily closed).

  • Eindhoven, Castiliëlaan (temporarily closed)

  • Amsterdam, Centraal Station (temporarily closed)

  • Rotterdam, Max Euwelaan (temporarily closed)

Women, children, elderly, sick and families given shelter at Jaarbeurs in Utrecht

Are you new to the Netherlands and are you a single woman, are you a minor, are you old, are you sick or are you travelling with your family? Then you can still get a place in a reception centre at the special application location (HUB) in Utrecht, Jaarbeurs, Hall 5. You can register there upon arrival in the Netherlands.

You will receive guidance and assistance upon arrival if you are under 18 years old

Are you under 18 when you arrive in the Netherlands? Then you will get help from the

Click here for an additional explanation
foundation. This organisation helps you with making decisions, reception, school and the rules in the Netherlands. Nidos can also temporarily take on the role of guardian, as long as your own parents are not here or until you return to Ukraine. Someone who gets to make decisions for you is called a guardian.

You will receive help from Nidos as soon as you are registered with the municipality. The municipality then registers you with Nidos. You can also register yourself with Nidos. You can do this from the moment you arrive in the Netherlands without your parents.

What are my options if I am rejected?

Have you been rejected from a HUB and have questions about this? Or do you not know what to do next or where to turn? Then you can ask questions to

Click here for an additional explanation
VluchtelingenWerk Nederland (VWN).