These are your rights and obligations in the municipality's reception centre

Dutch law states what a reception centre must regulate. The facilities vary from reception centre to reception centre, depending on its size:

• Sleeping areas with beds and bedding

  • If possible, separate bedrooms for

    vulnerable groups
    . These include: LGBTQIA+ individuals, single or pregnant women, the elderly and the disabled.

• Bathroom and toilet, men and women separated

• Care products: toothbrushes, soap, tampons, nappies, wastebaskets, etc.

• Clothing for every season

• A (shared) kitchen with pots and cutlery

• Space to store food, such as a fridge

• Living rooms/recreation rooms

• Heating in all rooms

• Lockers for personal belongings

• Quiet reading and study areas with internet and computers

• Charging points for phones and laptops

• First aid  

• Information desk for residents

• Call spaces for when you need to call with an interpreter

• Sports field nearby, and/or a play area for children

• Games such as table tennis or football, gaming

• Space for pets (if possible)

If you live in the reception centre and have no income, you are entitled to a sum of money to live on. You get this money from the municipality. If you do have income, you are not entitled to this. Then you have to pay for food yourself, even if meals are made at the reception centre.

As a Ukrainian, you are entitled to healthcare and insurance in the Netherlands:

• Reimbursement of healthcare costs 

If you are registered in the

For example, the dentist for severe pain, contraception, abortion care, glasses or hearing aids and some medicines.

• Third-party liability insurance (WA)
  . If you cause damage to someone else's property, you are insured for this. If you have a car, scooter or motorbike, this is compulsory.