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Don't feel safe? In the Netherlands there are a number of organizations where you can go. Do not hesitate and contact them.

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Last updated: Wednesday, December 28, 2022

Are you in danger and do you need immediate help? Call 112. The website of the government explains when you should and should not call. But better safe than sorry! Don't feel safe? In the Netherlands there are a number of organisations where you can go. Do not hesitate and contact us.

Emergency phone numbers in the Netherlands

Need the police, an ambulance or the fire department urgently? Call 112

Police without emergency:

  • For non-emergency cases and questions: 0900-8844

  • For the hearing impaired or deaf persons (text phone): 0900-1844

  • For reporting crimes (anonymously): 0800-7000

Care without emergency: The general practitioner is the first contact for health complaints. The GP clinic is there for GP care during evenings, nights, weekends and holidays. The number of the GP clinic varies by municipality. Fire department without emergency: No emergency, but still need the fire department? At you will find the phone numbers of the various regions of the fire department. Want to report storm damage, for example? Then call the municipality, insurance company or contact a specialized company.

Veilig Thuis (Safe at home)

Do you not feel safe with your host family or in your reception location? Call: 0800 2000. Veilig Thuis offers a listening ear and gives advice where you can go for help.

Safety while fleeing Ukraine

It is important that your flight from Ukraine is as safe as possible. For this purpose, you can get help from Blue Dot Safe Space. A Blue Dot Safe Space provides shelter, help, information, and support when you and/or your family is fleeing.

UNHCR and UNICEF, together with national authorities and partners, have set up Blue Dot Safe Space (Protection and Support Hubs) along key travel routes to several European countries. The Blue Dots provide safe spaces, immediate support, and services to anyone fleeing Ukraine. The Blue Dots have trained aid workers who can give you up-to-date and verified information on:

  • Accomodation

  • Travel and other services

  • Rights and obligations for temporary protection status and asylum procedures

  • Family reunification

  • Tracing relatives

For more information on this topic, visit the website of Blue Dot Safe Space.

Rode Kruis (Red Cross): Missing Relatives

Through the Restoring Family Links (RFL) department from the Red Cross, you can submit a search request if you have lost contact with a family member or loved one. Once the request has been assessed, they can search for your loved one using contacts with local authorities and organisations in other countries. If the loved one is found, they will make sure you are put in touch. If they do not succeed, you will also be notified. For the search request and more information, please visit the website.

You will also find a lot of information in this Red Cross brochure. It is available in Russian.

Leaflet with tips: safe on the run

This flyer from CoMensha gives some tips to be safe on the run. The flyer contains information about recognizing risks of exploitation and human trafficking, what to do about it and where to report it. The website is in Dutch, but you can directly download the English flyer here. There is also a version of the flyer in Ukrainian and Russian available.

Safety for LGBTI people

Do you feel unsafe as an LGBT person? Through the COC you can find all information about safety and help for LGBT people in the Netherlands.

Other organizations that can help you are:

  • Roze in Blauw (Pink in Blue): Any police officer can take a report of an LGBT-related case or incident. Still, you may have questions you want to discuss with someone. You can do so by emailing or calling (088-1691234) with Roze in Blauw.

  • LGBT Asylum Support is an independent organization (NGO). The purpose of the organization is to provide support to LGBTI refugees in the Netherlands. More information can be found on the website of LHBT Asylum Support

  • Rainbow.whodis: This organization provides LGBT-friendly emergency shelters, particularly in Europe. More information can be found on the website of Rainbow.whodis.

Suicide prevention

Do you, or does someone close to you, think about suicide? Talking about it helps and you can do so anonymously. Chat on the website of 113 Zelfmoordpreventie or call 0800-0113 (free of charge if you call from a Dutch number).

Swimming in a lake or in the sea

The Nederlandse Reddingsbrigade (Dutch Rescue Association) has made two leaflets in Ukrainian about what you should take into account when you go swimming. There is a leaflet about swimming in the sea and a leaflet about swimming in a lake .