Housing
Step-by-step plans (1)
This is how you can get a home
Information
This is what you can do if you are unhappy with the house you are offered by the municipality
If the municipality has offered you a home that does not fit your situation, e.g. because it is too small for your family, the municipality might try to find you another home. You must have good reasons for this.
Here is how to apply for a rent allowance to pay for your rental home
Do you rent a rental property? You may be entitled to rent allowance. This is extra income you can get from the government if you have a low income. For example, if you have to live on benefits alone or get student loans.
Moving after family reunification
If your family members come to the Netherlands and you have a home that is too small to live in together, the municipality will arrange another home for you. In this article you can read how this works.
This is what you need to know if you get a property from the municipality and want to furnish the house
Did you get a house from the municipality? Then you can start furnishing it. There are several ways you can furnish your house inexpensively. Sometimes you can also borrow or get money from the municipality. Read everything you need to know about furnishing your house here.
Here is what you can do if you do not feel safe in the reception centre
During your stay in the reception centre, you may encounter discrimination, intimidation, threats or violence. For example, by other asylum seekers in the reception location where you live. This is not allowed under Dutch law. And this behaviour is punishable. You can report this to the police. And there are organisations that can help you.
Here is what you can do if you are unhappy with the COA's reception centre
If you are dissatisfied with the reception centre where you are staying, you can talk to COA or the municipality to complain or protest.
In the Netherlands, you need a BSN
If you are in the Netherlands for more than 6 months, you will get a personal number: a citizen service number (BSN). You need this number to arrange your personal affairs in the Netherlands. Read here how to get such a number.
All about DigiD
Here, Steffie explains what DigiD is, how to apply for DigiD and how to use it.
These are your rights and obligations in COA's reception centre
In the reception centre of the Central Agency for the Reception of Asylum Seekers (COA), you live with others. Every reception location is different, as are the Facilities. You have rights, obligations and house rules. Read more about them on this page.
Here is what you can do if you are unhappy with the COA's reception centre
If you are dissatisfied with the reception centre where you are staying, you can talk to COA or the municipality to complain or protest.
Do you have a tip for the website?
Your tips help RefugeeHelp make the website better. Let us know what you are still missing or cannot find. Please note: This form is not for personal questions. You will not receive a response.